Refunds & Returns

We stand behind the quality of our products. If you are not satisfied with your purchase, we are here to help.

Returns

You have 14 days from the date of delivery to return unused items in their original packaging. Items that have been worn, washed, or damaged after delivery are not eligible for return.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5-10 business days to your original payment method.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at support@immortaltwins.com.